Terms & Conditions of Rental

Property Known as:- "Florida Sunshine Rentals" at

Regal Palms Resort, Orlando, Florida

The owners of the above named villa (hereinafter

referred to as the Owner) offer the short term

rentailletting of the property named on the rental

agreement to the person of 21 years or over

named as the party leader and to the named party

members detailed on the booking/enquiry form

(hereinafter referred to as the Guest) under the

terms set out below by the management company

(hereinafter referred to as the Management


Email Booking

The Owner will provide a written quotation by email

or post showing the total rental fee to the Guest for

the property. Quotations are valid for 14 days

unless or until the property is either booked by a

third party or the Owner receives a deposit for the

same dates (or part thereof) from any party. Where

the Guest agrees by email, or other written device

to book the property, the Owner will provide a

booking confirmation to the Guest by email or post.

The booking shall be provisional for up to a period

of 5 working days or until the full 20% deposit (or

full payment of the booking if the rental period is

within 8 weeks) has been received. During this

period, the Owner reserves the right to accept any

booking for the property from a third party, where

said third party agrees to payment prior to receipt

of payment from the Guest.

Confirmed Booking

On receipt of the required payment from the Guest,

the Owner will confirm the booking by email or post

to the Guest. Only on release of this confirmation

from the Owner is the booking determined as confirmed


The Guest agrees that payment of the rental

deposit sum to the Owner will signify their full

acceptance of these Terms and Conditions of




The Owner agrees and acknowledges that the

Owner will not release the property or any service

prior to receipt by the Owner of payment in full.

Failure of the Guest to pay rental or for any service

will result in removal or refusal to supply said

service, including, but not limited to, provision of

accommodation in the property. Such removal and

or refusal will not alter the terms and penalties

associated with cancellation.

The Guest agrees to pay the total rental fee as

shown on the Rental Agreement within the due

dates as set out on the booking confirmation. Final

and full payment is due 8 weeks prior to arrival. In

the event of late payment, or failure to pay, the

Owner reserves the right to levy the cancellation

penalty percentage charges against any money

that the Guest has paid in advance and cancel the

booking of the Guest. Where the money paid in

advance is insufficient to cover the calculated

percentage, the Owner reserves the right to

exercise any legal remedies to pursue the amount

owed by the Guest.

Where the Guest chooses to amend their booking

30 days or more prior to arrival, resulting in a

change of rental dates, the owner reserves the

right to levy a £20 ($35) booking administration

fee. Where the guest alters the booking resulting in

a reduction in the number of nights, the Owner will

charge the £20 ($35) booking"administration fee in

addition to the cancellation fee warranted against

the number of nights cancelled as described

below. Any changes to existing bookings within 30

days of arrival will not be permitted.

The Owner reserves the right to amend rates at

any time. Pre-existing reservations, where the

Guest has made a payment, will remain at the preincrease



Rental Period

The Guest agrees, and the Owner permits the

rental period to begin and end on the dates shown

as the rental period (as shown on the rental

agreement form).



Check-in to the property is after 4.00pm on the

date of arrival as shown on the Rental Agreement.

At the sole discretion of the Management

Company, any Guest arriving before that time may

be refused.



Check-out is on the date of departure as shown on

the Rental Agreement, by 10.00am. All keys

should be returned to the lock box with the security

alarm activated. In the event that it is found that

the Guest has not departed the property on the

date of departure, at the due time, then the Guest

may be required to pay a penalty charge of one

day's rental.


Basis of Rental

The property offered for short-term rental through

the Owner is provided on a self-catering basis. The

Guest agrees that the Party Leader remains

responsible for all loss from the property or its

inventory during the rental period. Further the

Guest acknowledges and understands that the

Party Leader must notify the Management

Company of any damage that occurs during their

stay, immediately, to avoid penalties. Wlere the

Guest is found to have brought a pet to the

property without prior written permission, a charge

of $275 will be made to the Guest in compensation

for additional cleaning requirements, which the

Guest agrees to pay within 14 days.

The Guest agrees that the Management Company

or Owner can charge additional fees to cover:-

• Early arrival or late departure charges

• Loss of breakage of inventory items

• Non return of keys

• Damage to the property or its equipment

Wlere the Management Company or Owner finds

damage or loss to the property following the

Guests departure that, in the view of the

Management Company or Owner, constitutes

malicious or wanton damage, the Management

Company or Owner reserves the right to notify law

enforcement authorities and prosecute, in addition

to billing the Guest for the full amount of repair or

replacement, and the Guest agrees to pay within

14 days.


Owner's Personal Property/Equipment

Guests are permitted to use whatever is accessible

within the property. Any closets that are locked will

contain the Owner's personal property and are not

to be forced open. If there is baby equipment

accessible such as a travel cot and highchair,

these items are the Owner's personal property and

Guests are welcome to borrow these, but it is the

Guest's responsibility to check that the equipment

is safe and suitable before use. Alternatively,

equipment can be rented from the management

company - refer to the Guest Handbook within the

villa or email the owner for further details.

Any Pool toys/inflatables will either be the Owner's

personal property or may have been left by

previous guests - in any case the safety of any

such item(s) cannot be guaranteed and use of

these items are at the sole risk/responsibility of the

Guest.Please return such items to their original location.



Pets are not permitted in the property. Guests with

pets are advised to place their pet at another




The Guest may cancel their booking at any time up

to or during the rental period. In the event that the

Guest exercises' their right to cancel, the Owner of

the property will levy the following cancellation

penalty percentage rates of the total rental fee

(amount shown on the rental agreement).

Up to 90 days prior to the arrival date = 20%

Between 45 and 89 days prior to the arrival date =


Between 15 and 44 days prior to the arrival date =


Less than 15 days prior to the arrival date = 100%

The Owner regrets that he/she is unable to waive

any of the cancellation charges above, whatever

the circumstances. The Owner recommends that

all guests take out adequate cancellation or

vacation insurance either through their insurance

broker or travel agent.

Guests wishing to check out before the end of their stay

will not be subject to any refund.

Limitation of Liability

• The Management Company and/or Owner will

not release the physical address of the property to

the guest prior to the collection of the keys and

directions to the property. This is a security


• The Management Company and/or the Owner do

not accept liability for equipment failure and or

services in the property. In the event of failure of

equipment, the Guest must notify the Management

Company within 1 working day such that the

Management Company may elect to affect a

remedy to the failure.

• The Company and/or the Owner do not accept

liability for lost or stolen personal property of the

Guest from the property during the rental period. In

the event that property of the Guest is lost or

stolen, the Guest should advise the appropriate

authority first, and then the Management Company

of the lost or stolen items. The Management

Company will either make good and secure the

property, or will transfer the Guest to another

property, where the original cannot be secured,

and this will be the extent of its liability to the Guest

under such circumstances.

• The Management Company or its representatives

may enter the property at any time, without notice,

for the purposes of protection and/or maintenance

of the property. VlJhatever possibfe, the

Management Company will provide notice to the

Guest prior to such entrance.

• The Management Company and/or the Owner

accept no liability for personal loss or injury to the

Guest during the rental period. The Guest must

ensure that they have adequate insurance cover.

• The Guest must ensure that children are

supervised at all times. It is the policy of the

Management Company that all children under the

age of 18 years are not left in rental

accommodation un-supervised during the rental


• The Management Company and/or Owner do not

accept any liability for the acts of omissions of any

agent. These include but are not limited to, airlines,

car hire companies, travel agents, ticket agents,

homeowners, or utility providers.

• The Management Company and/or Owner do not

accept liability for failure of pool heat to provide

adequate heating where pool heat is provided via

an electrical heat pump, and where the outside air

temperature drops below 55 degrees Fahrenheit.

Electric heating pumps do not operate effectively

below this temperature, and failure of such devices

to heat the pool is outside the Management

Company's and Owner's control, and is regarded

as an act of nature (see below).

• The Management Company and/or Owner do not

accept liability for acts of violence, nature, fire,

flood, war, civil disobedience, riot or other force

majure that may have a deleterious effect on the


• The Owner reserves the right to remove the

property from the marketplace or transfer it to an

alternative Management Company. Should this

result in the property becoming unavailable for the

rental period the Owner will offer the Guest a

suitable alternative property of equal size and

quality on a different community (subject to

availability). In the event that the Guest refuses the

offered alternative property, then the Guest may

cancel the booking, and the Owner will refund the

total rental fee, less the applicable cancellation

penalty percentage rate.

• Where the property is booked by the Guest and is

subject to a construction discount, which will be

clearly notified on the rental agreement, this

discount is the sole compensation offered to the

Guest for any inconvenience caused.

• Failure to comply with any of the terms herein

will, at the sole discretion of the Management

Company and/or Owner, result in the eviction of

the Guest from the property, without recompense

or refund.


· Resort fee is payable locally to the resort and beyond the owners control. This enables all guests registered in the property to make use of all facilities on offer.

· A completed booking form is required by all guests, with all the parties details and ages.

·The owners run their home independently. They will email guests one week before with booking references and  house codes. It is requested they are not shared with the resort or other guests.

·Security deposits will be returned within one week or when the property has been cleaned and the management company clarify to the owners that the property is returned in good order.

·Management cannot be held responsible for literature in their homes content.

·The owners wish for guests to have a great time and enjoy their home. Please note the time difference when contacting them as they are in the U.K.The management company's details are in the owners home and are based local in Florida .

*Any timings to attractions are approximate and based upon previous experience

and should not be taken as a guarentee, factors such as weather, seasonal traffic and roadworks should all be taken into account, e.g timing to disney is an approximate  time to disney property as timings to each individual park cannot be guarenteed.